1. Introduction
Welcome to Soul Surf House (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website www.soulsurfhouse.com or make a booking with us.
2. Information We Collect
We may collect the following types of information:
- Personal information: name, email, phone number, nationality, booking details.
- Payment information: collected securely through our payment provider (we do not store credit card details).
- Technical data: IP address, browser type, pages visited (via cookies).
3. How We Use Your Data
We use your information to:
- Manage your reservation and stay.
- Respond to your inquiries or requests.
- Send booking confirmations and relevant updates.
- Improve our website and services.
- Comply with legal obligations.
4. Cookies
Our website uses cookies to ensure proper functionality and analyze traffic. You can manage cookie preferences via your browser settings.
5. Sharing Your Information
We do not sell your data.
We may share information with:
- Booking and payment platforms (for processing your reservation).
- Legal authorities, if required by law.
6. Data Protection
We take appropriate security measures to protect your personal information against unauthorized access, loss, or misuse.
7. Your Rights (GDPR)
If you are in the EU, you have the right to:
- Access, correct, or delete your data.
- Withdraw consent at any time.
- Request data portability.
To exercise these rights, please contact us at [info@soulsurfhouse.com].
8. Contact
For any questions about this Privacy Policy:
📧 info@soulsurfhouse.com
📍 Tamraght, Agadir, Morocco